Privacy Policy

OUR PRIVACY POLICY AT A GLANCE

Who are we? We are NOLAN GROUP PROPERTY SERVICES, S.L. and we process your data as Data Controller. This means that we are responsible for how we use and protect your personal data.

What do we use your data for? We use the data you have provided to us online or by any other means to respond to your queries and suggestions, provide you with services or supply you with the products you have requested.

Why do we have them? We are entitled to process your data for various reasons. When you fill in a form or send an e-mail in which you send us a query or suggestion, we have a legitimate interest in dealing with it.

With whom do we share your data? We will only share your data with those companies that collaborate with us in order to attend to the requests received and provide our services or products, banks and organisations obliged by law. Under no circumstances will we sell your data to third parties.

What rights do you have? You have the right to access, rectify or delete your personal data. You also have the right to object to our use of data that you have previously authorised us to use, to transfer it and not to be subject to automated individualised decisions.

In processing your personal data, we apply the following principles to ensure the greatest possible protection for you:

Principle of legality, fairness and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes, which we will inform you about in advance in full transparency.
Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
Principle of limitation of the retention period: the data will be kept for no longer than is necessary for the purposes of processing, depending on the purpose, we will inform you of the relevant retention period, in the case of subscriptions, we will periodically review our lists and delete those records which have been inactive for a considerable period of time.
Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access or misuse of our users’ data by third partie

In this privacy policy you will find more detailed information about the use we make of the personal data of our customers, suppliers and users, and in general of all the people who maintain contact with us, regardless of the means they have used to communicate with us (online form, by telephone or by e-mail, in person

We like to be transparent about what we do with your personal data, so that you understand the implications of the uses we make of it, or the rights you have in relation to your data. That is why we keep our Privacy Policy, Legal Notice and Cookie Policy up to date, information that you can consult on this website.

If you have any questions or would like more information about the privacy policy, please read on.

NOLAN GROUP PROPERTY SERVICES, S.L. is committed to complying with the legislation in force at all times with regard to the processing of personal data. By means of the following privacy policy NOLAN GROUP PROPERTY SERVICES, S.L. , in accordance with the requirements of the RGPD and the LOPDGDD, informs users and persons whose data it processes of:

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

NOLAN GROUP PROPERTY SERVICES, S.L. is responsible for the processing of your data. :

Identity	NOLAN GROUP PROPERTY SERVICES, S.L. – B16893075
Address	Avda. Moscú 29, CC Aquamall, Local 5B, Costa Adeje, 38660, Tenerife
Telephone	676317778
Web	www.nolansgroup.com
E-mail	michael@nolan-group.es

NOLAN GROUP PROPERTY SERVICES, S.L. informs the user that the data provided through browsing our website, the different data collection forms or by sending e-mails will be processed by NOLAN GROUP PROPERTY SERVICES, S.L. and that this processing is included in the Register of Processing Activities managed by NOLAN GROUP PROPERTY SERVICES, S.L. in accordance with the provisions of the RGPD.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At www.nolansgroup.com, we process data both from users of our website and from third parties who maintain relations with us. In order to make it easier for you to understand how we process your data, we have differentiated the purpose for which we use the data, the types of data and the basis of legitimacy according to the category of persons whose data we process. Below, we classify the persons whose data we process according to the type of relationship they have with NOLAN GROUP PROPERTY SERVICES, S.L.

Web users

What data do we collect from our website users?

Data of users who fill in any of the available forms: The personal data requested by NOLAN GROUP PROPERTY SERVICES, S.L. include:

Identifying data: name and surname, telephone, postal and e-mail address
Data relating to the application

Data of users who browse our website: Data provided by cookies and Google Analytics.

For what purposes will we process your personal data?

When you accept our privacy policy, you authorise us to use the personal data provided for the following processing:

To send you the information and provide you with the service you request through the various forms available on our website.
To send you commercial communications about offers, activities and promotions of NOLAN GROUP PROPERTY SERVICES, S.L. and the sector that may be of interest to you by conventional or electronic means when you have ticked the box indicating that you wish to receive information.

How do we get your data?

We obtain your data by:

The form filled in by the web user for the purpose stated therein. The form is subject to acceptance of this privacy policy by ticking the box indicated.
We obtain browsing data from the different cookies that the user accepts when accessing www.nolansgroup.com for the first time.

What is the legitimacy for the processing of your data?

The express consent of the user (article 6.1.a. RGPD) expressed by filling in the different forms, ticking the box to send commercial communications / information about offers, activities and promotions of NOLAN GROUP PROPERTY SERVICES, S.L. and the sector that may be of interest to the user is what legitimises the processing by NOLAN GROUP PROPERTY SERVICES, S.L. . The user may revoke the consent given at any time, although if the consent is revoked, this does not affect the processing of data carried out prior to the revocation of consent.

The legitimate interest for the elaboration of browsing profiles and to detect preferences through the installation of cookies.

The performance of a contract or the taking of pre-contractual measures when the client makes a request through the different forms available to the user on our website or requests information about the services provided by NOLAN GROUP PROPERTY SERVICES, S.L.

Suppliers

What data do we collect from our suppliers?

Supplier identification data: The personal data that NOLAN GROUP PROPERTY SERVICES, S.L. requests includes:

Identifying data: name and surname, telephone, postal and e-mail address
Employment and professional data
Activities and business

How do we get your data?

We obtain your data by:

The signing of the contract that binds us, the acceptance of the budget submitted, the receipt of invoices from the supplier and the signing of the processor contract, if applicable, for the service provided.

For what purposes will we process your personal data?

To manage information relating to the data of our suppliers of goods and services and their representatives.

Maintaining the contractual relationship with our suppliers.

Management of payments and collections relating to the contracts that bind us.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract to send you the information and carry out the management of the service provided, otherwise it will not be possible to do so.

In the legitimate interest for the management of data relating to the representatives of the suppliers of NOLAN GROUP PROPERTY SERVICES, S.L. .

Clients

What data do we collect from our customers?

Data of customers who fill in any of the forms available at www.nolansgroup.com as well as in the physical establishment of NOLAN GROUP PROPERTY SERVICES, S.L.

Identifying data: name and surname, telephone, postal and e-mail address
Data relating to the application

Details of customers who make a reservation or order in our establishment in person:
- Identifying data: Name and surname, postal and e-mail address, telephone, invoicing address
Customer data obtained from our contracts and quotations

How do we get your data?

If you are an online customer we obtain your data by:

The form filled in by the user requesting information. The form is subject to acceptance of this privacy policy by ticking the box indicated.
We obtain browsing data from the different cookies that the customer accepts when accessing www.nolansgroup.com for the first time.

If you are a face-to-face customer, we obtain your details through:

The customer registration form.
Acceptance of the budget submitted.
The signed contract.

For what purposes will we process your personal data?

Generate and manage the documentation associated with your requests and purchases.
To provide you with information about offers, products and services in connection with your purchase.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract to send you the information and carry out the management of the service provided or the product supplied, otherwise it will not be possible to do so.

In the user consent to send commercial communications about offers, activities and promotions of NOLAN GROUP PROPERTY SERVICES, S.L. and the sector that may be of interest to the user and the management of our blog. The user may revoke the consent given at any time.

In the legitimate interest to send information on exclusive promotions, latest news and personalised information adapted to the profile of the interested party.

Job applicants and candidates.

What data do we collect from applicants?

Details of the candidates requested by NOLAN GROUP PROPERTY SERVICES, S.L. :

Identifying data: name and surname, telephone, postal and e-mail address
Academic and employment data
Data that the candidate himself/herself includes as annexed documents

How do we get your data?

We obtain your data by:

By submitting a CV at our premises or by e-mail.

For what purposes will we process your personal data?

The personal data provided by candidates are only used for the selection processes that are open or will be carried out in the event that the data provided are for our employment exchange.

What is the legitimacy for the processing of your data?

In the user consent by incorporating your data and curriculum on the NOLAN GROUP PROPERTY SERVICES, S.L. website to participate in the selection processes that are active as well as in future processes that may be carried out as long as you do not object to the processing of your data.

Social Networking Contacts

What data do we collect?

Identifying data in the Social Network: NOLAN GR
OUP PROPERTY SERVICES, S.L. will not ask you for any data beyond that which you have included in your user profile.

For what purposes will we process your personal data?

To answer and manage your enquiries, requests or requests.

Liaise with you as long as you are part of our community of followers.res.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract linking you to the relevant social network and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Youtube https://policies.google.com/privacy?hl=es&gl=es

www.nolansgroup.com will at all times endeavour to establish suitable mechanisms to obtain the User’s consent for the installation of cookies that require it. When a user accesses our website a pop-up appears informing them of the existence of cookies and that if they continue browsing our website they are giving their consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the conservation of the IP address in the records of www.nolansgroup.com, along with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can obtain more information in our “Cookies Policy”.

3. HOW LONG DO WE KEEP YOUR DATA?

Web users

Data that are processed on the basis of the consent of the web user will be kept for as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Data that are processed on the basis of legitimate interest will be kept for the period of time linked to that which motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the data subjects.

Those data that are processed on the basis of the execution of a contract or the adoption of pre-contractual measures, the period of conservation will be that during which the contractual relationship remains in force, as well as the subsequent period of time that must be conserved by legal obligation.

The IP address obtained through cookies will be kept for a period of one year, for the purpose of demonstrating the user’s consent.

Regarding the period of conservation of cookies, you can obtain more information on our website in the section “Cookies policy”.

Suppliers

Data that are processed on the basis of a contract, as well as if part of the processing is legitimised by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for as long as the contractual relationship ends, or in the event that the processing is linked to a legal obligation, for as long as it is legally stipulated. The data cannot be revoked by the data subject except in the case of the legally stipulated blocking of the data.

Clients

Data that are processed on the basis of the customer’s consent will be kept for as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Data that are processed on the basis of a contract, as well as if part of the processing is legitimised by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for the duration of the contractual relationship, in the event that the processing is linked to a legal obligation, and the data may not be revoked by the data subject, except in the case of the legally stipulated blocking of the data

Job applicants and candidates

Those data that are processed on the basis of the consent of the job applicant and candidate will be kept for as long as the selection process to which he/she applied is still open. In the event that the application is not for a specific selection process and is for future applications, the period of conservation will be a maximum of one year, at which time the CV will be deleted and destroyed, unless the interested party expresses their wish to keep it and it is updated.

Social Networking Contacts

The processed data of the contacts of Social Networks will be maintained as long as the user and NOLAN GROUP PROPERTY SERVICES, S.L. maintain a link in the social network. As the processing of the data does not depend directly on NOLAN GROUP PROPERTY SERVICES, S.L., we will only be able to consult or remove your data in a restricted manner. We will treat your data for as long as the user of the social network is linked to NOLAN GROUP PROPERTY SERVICES, S.L. as ‘friends’, ‘like’, ‘follow’ or similar buttons.

NOLAN GROUP PROPERTY SERVICES, S.L. will not be responsible for the rectification of your data, restriction of the information or of those publications that you share, but the user of the Social Network will have to do it himself by means of the configuration of his profile according to the privacy policy of the Social Network itself.

Regardless of the legitimacy that supported the collection of the data, this may be treated for scientific, historical or statistical research purposes, always implementing appropriate safeguards and respecting the rights and freedoms of the data subjects.

4. ADDITIONAL INFORMATION ON DATA PROCESSING

Only those over 14 years of age can provide data through our website and e-mail. If you are under this age you must have the consent of your parents or legal guardians.

The user guarantees the authenticity and currency of all data provided to NOLAN GROUP PROPERTY SERVICES, S.L. and declares that he/she is over 14 years of age, and will be solely responsible for any false or inaccurate statements made.

In the case of making a reservation of a service or purchase on line, the interested party must be over 18 years of age, the age legally established in the civil code to acquire the age of majority and capacity to act.

The personal data processed by NOLAN GROUP PROPERTY SERVICES, S.L. may be obligatory or voluntary. By means of the web forms you will not be asked for data of special categories in order to guarantee your privacy. In the event that in order to provide you with a service it is necessary to collect data of special categories, you will be asked for them in a different way. The data that will be requested in the forms are:

Identifying data: name and surname, telephone, postal and e-mail address.
Data relating to the application.

Voluntary information is information that the user is not obliged to provide in order to contact us.

Fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusal to provide them will make it impossible to provide the service or meet your request.

In the event that you provide us with data of third parties, you declare that you have their consent and you undertake to pass on the information provided in this clause, exempting NOLAN GROUP PROPERTY SERVICES, S.L. from any type of obligation. However, NOLAN GROUP PROPERTY SERVICES, S.L. will be able to carry out verifications to verify that the third party has been informed, adopting the diligence measures established in the data protection regulations.

5. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be passed on to third parties unless legally obliged to do so or in the event that it is necessary in order to deal with your request.

Among the recipients to whom your data may be communicated are:

Public Administrations and Bodies when so required by tax, labour, Social Security or any other applicable regulations. Companies in charge of data processing (suppliers of fraud detection and prevention, technological services, customer services, advertising and marketing services, and, in general, third party suppliers that are necessary for the provision of the services offered by NOLAN GROUP PROPERTY SERVICES, S.L. such as courier and transport service providers, etc

6. ARE THERE INTERNATIONAL TRANSFERS OF DATA?

www.nolansgroup.com is hosted at ______________, a country that is in the European Union, in the territory of the European Economic Area, or that complies with the guidelines established in articles 46 and 47 of the RGPD, therefore, there will be no international transfers of the data provided by users on the website.

Our website only accesses user data using the following methods:

Through the contact forms available to users on the website.
Through cookies that the user has previously accepted.

International data transfers may also take place in the context of the aforementioned transfers/communications for which NOLAN GROUP PROPERTY SERVICES, S.L. will use the tools provided in article 46 and 49 of the RGPD as a guarantee of those transfers made to countries that do not have an adequacy decision from the European Commission.

In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of appropriate technical and organisational measures for the correct protection of this data and will only be carried out with third countries when there is a binding legal instrument in accordance with articles 46 and following of the RGPD. By accepting this privacy policy, you accept that an international transfer of data may take place in accordance with the guarantees indicated.

If the requirements set out in the GDPR are not met, the data subject may consent to the international transfer or a contract may be executed in the interest of the data subject. Otherwise, an authorisation must be obtained from the supervisory authority.

NOLAN GROUP PROPERTY SERVICES, S.L. does not sell user data to third parties under any circumstances.

7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights against NOLAN GROUP PROPERTY SERVICES, S.L. :

Accessing your personal data
Rectify them when they are inaccurate or incomplete
Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
Oppose your treatment
To request the restriction of the processing of their data when any of the conditions provided for in the regulations are met
Request the portability of your data in the cases foreseen in the regulations.
Prevent automated decisions
Revoke consents given

El usuario, para ejercer sus derechos, deberá enviar un escrito en el que indique el derecho que desea ejercitar y acompañar documento acreditativo de su identidad y dirección postal o electrónica a efectos de notificación. Esta solicitud puede realizarla, bien mediante correo postal a: NOLAN GROUP PROPERTY SERVICES, S.L. Calle Jardin Botanico, 43, 38670 – Adeje (santa Cruz de Tenerife), o bien en la siguiente dirección de correo-e: michael@nolan-group.es.

NOLAN GROUP PROPERTY SERVICES, S.L. deberá contestar la solicitud del ejercicio de derechos en el plazo de un mes a partir de la recepción de la solicitud. Dicho plazo podrá prorrogarse otros dos meses en caso necesario, teniendo en cuenta la complejidad y el número de solicitudes. Le informaremos de cualquier prórroga en el plazo de un mes a partir de la recepción de la solicitud indicando los motivos de la dilación.

Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that NOLAN GROUP PROPERTY SERVICES, S.L. has infringed the rights that the data protection regulations recognise in the following cases www.aepd.es

8. ARE MY DATA SAFE?

NOLAN GROUP PROPERTY SERVICES, S.L. has a contract with the hosting company ___________________________ for the hosting of its website. It is a European company and has the latest systems in security measures.

In any case, NOLAN GROUP PROPERTY SERVICES, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account the confidential nature of the same and undertakes to keep said data secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate which ensures that when a user visits our website and exchanges information with us, an encrypted connection is established.

9. LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites that do not belong to our company, NOLAN GROUP PROPERTY SERVICES, S.L. will not be responsible for the privacy policies of these websites or for the cookies that they may store on the user’s computer.

Date: 10 febrero 2022

Version: V.1.0